At 55mw, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on our platform.
Six core principles that guide how 55mw handles your personal data — plain language, no jargon.
Every piece of data transmitted between your device and the 55mw platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
55mw does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
55mw only collects the personal data that is strictly necessary to provide our services, comply with Philippine regulations, and keep your account secure. We do not collect data beyond what is needed for these purposes.
Access to your personal data within 55mw is strictly limited to authorized personnel who need it to perform their job functions. All staff with data access are bound by confidentiality obligations and undergo regular data protection training.
You have the right to access, correct, and request deletion of your personal data held by 55mw. We honor these rights in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Receiving promotional emails and SMS from 55mw is always optional. You can opt out of marketing communications at any time through your account settings or by contacting our support team — no questions asked.
Your Privacy Matters to 55mw: This Privacy Policy ("Policy") describes how 55mw ("55mw," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the 55mw website, mobile platform, and related services (collectively, the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
55mw is committed to protecting the privacy and security of every player who uses our platform. We understand that entrusting us with your personal information is a significant act of confidence, and we take that responsibility seriously. This Policy applies to all personal data collected through the 55mw website at 55mw.net, our mobile applications, customer support channels, and any other touchpoints through which you interact with 55mw.
By registering an account, accessing the Platform, or otherwise providing your personal information to 55mw, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference into this document.
This Privacy Policy is written in plain English to make it as clear and accessible as possible for our Filipino players. If you have any questions about how your data is handled, our support team is available 24/7 via live chat on the 55mw Platform.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, 55mw acts as the personal information controller in respect of the personal data collected through the Platform. This means 55mw determines the purposes for which and the manner in which your personal data is processed.
55mw has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.
Philippine Data Privacy Act Compliance: 55mw processes personal data in accordance with the general data privacy principles of transparency, legitimate purpose, and proportionality as mandated by Republic Act No. 10173 and enforced by the National Privacy Commission (NPC) of the Philippines.
55mw collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, KYC/AML compliance, age verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, service optimization |
| Usage Data | Games played, bet amounts, win/loss history, session duration, feature interactions | Responsible gaming monitoring, personalization, platform improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of PhilSys ID, passport, driver's license, UMID, proof of address | Identity verification, KYC compliance, withdrawal processing |
55mw does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of responsible gaming self-exclusion requests.
55mw collects personal data through the following means:
55mw uses your personal data for the following purposes:
Marketing Opt-Out: If you no longer wish to receive promotional communications from 55mw, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, adjusting your notification preferences in your account settings, or contacting our support team via live chat. Opting out of marketing will not affect transactional or account-related communications.
55mw processes your personal data on the following legal grounds as recognized under the Philippine Data Privacy Act of 2012:
55mw does not sell your personal data. We may share your personal information with the following categories of recipients only where necessary and on a need-to-know basis:
All third parties with whom 55mw shares personal data are required to implement appropriate technical and organizational security measures and to process data only in accordance with 55mw's instructions and applicable law.
55mw retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 55mw's data disposal procedures.
55mw implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 55mw takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 55mw login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
55mw uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 55mw Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 55mw:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 15. 55mw will respond to all verified data subject requests within thirty (30) calendar days of receipt.
Identity Verification for Requests: To protect your privacy and prevent unauthorized access to your data, 55mw may require you to verify your identity before processing any data subject request. This is a standard security measure and is not intended to discourage you from exercising your rights.
The 55mw Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 55mw does not knowingly collect personal data from individuals under the age of 21.
If 55mw becomes aware that personal data has been collected from a person under 21 years of age without verifiable parental or guardian consent, we will take immediate steps to delete that information and close the associated account. Any winnings or balances associated with an underage account will be forfeited.
If you are a parent or guardian and believe that your child has provided personal information to 55mw, please contact our support team immediately so that we can investigate and take appropriate action.
55mw primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located in other countries — for example, cloud infrastructure providers or international game software partners.
Where such international transfers occur, 55mw ensures that appropriate safeguards are in place to protect your personal data, including:
55mw reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, 55mw will:
Your continued use of the 55mw Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how 55mw protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 55mw handles your personal data, please contact our Data Protection Officer (DPO) or support team through the following channels:
55mw Data Protection Officer
Email: [email protected]
General Support: [email protected]
Please note: these email addresses are provided as plain text for reference only and are not clickable links. For the fastest response, we recommend using the 24/7 live chat feature available directly on the 55mw Platform.
If you are not satisfied with 55mw's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
You must be 21 years or older to use the 55mw Platform. Gambling is for entertainment only. If you feel your gambling is no longer enjoyable or is causing harm, please visit our Responsible Gaming page for tools and support resources.
Now that you know how 55mw protects your privacy, join thousands of Filipino players enjoying fast GCash payouts, 500+ games, and a platform built on trust. Must be 21 or older to register.